Only the account manager will be working with you. Other team members will be in their respective zones. If you require any additional manpower, the venue can provide it at an added cost.
The Account Manager.
A contact list of the venue team will be provided. You can provide a radio to the account manager to be a link between you and the venue team.
Depending on the request: if the request is within the venue, it will be treated immediately. If it requires contact with outside parties, it will be addressed within the day, and the account manager will keep you updated.
Any approvals will go through the Venue Director.