FAQs

When will deliveries for the event be accepted by the venue?

You can receive deliveries anytime during the production/event period as long as one of your team members receives them. If there are items that you want to store before your bump-in date, please coordinate with the facility manager.

Who needs to be made aware of the planned delivery details?

The account manager.

How will packages be collected/found?

If the package is to be collected from the venue, a delivery note will be signed, and the package received.