FAQs

What are the available speeds for Internet access and how does the venue charge for them?

The speed is 25 MB. If you require additional coverage or speed, you will need to inform the account manager so they can facilitate your request through the IT department. Please refer to the add-on services list to check the prices.

How can the production team access the WiFi?

There is general WiFi available, and each room has a poster with the venue WiFi name and password.

Are there too many competing WiFi networks in the area, degrading the signal? Is the wireless network password protected and secured using encryption?

Please refer to the add-on services brochure for information on network security and any potential issues with competing WiFi networks.

Can you specify the network name and password for your event?

Yes, it can be done. Please refer to the add-on services brochure.